IDEA Resource Hub

The OMN is committed to incorporating IDEA (Inclusion, Diversity, Equity, and Accessibility) into our work. The resources below offer guidelines, best practices, and examples on how to make museums more inclusive and accessible spaces.  

Please note that the resources found in this hub have been curated for our members from publicly available sources.  The Ottawa Museum Network is not the originator of these resources.  Please advise should any link be expired or unavailable.  

General Resources

 Tools and assessment
  • MASS Action Readiness Assessment: a tool designed to help museums determine where they are now with respect to their journey towards equity.
  • MASS Action Tool Kita collection of theoretical and practical readings to help make museums more inclusive
  • The Empathetic Museum’s Maturity Model: an assessment tool to measure institutional transformation. It provides four different levels of institutional maturity, using criteria based on two characteristics: Civic Vision and Institutional Body Language, to help organizations move towards a more empathetic future.

Staffing & Recruitment

First Nations, Métis and Inuit Cultures & Reconciliation


Creating 2SLGBTQ+ Inclusion in Museums
 Creating an Inclusive Workplace –  Best Practices

Racial Equity

Museums & Autism


Best Practice Examples


 Digital Accessibility
 Visitors with Visual Impairments